SPRINGFIELD — State Senator Robert Peters spearheaded a law that will allow for quicker and more accurate screenings of mental health crises during emergency calls, ensuring those in need receive dedicated trauma-informed care.
“By allowing specialized response teams to intervene in delicate situations, the state will be taking a more direct response to community safety,” said Peters (D-Chicago). “This is about reducing trauma during mental health crises and ensuring those in need are met with informed, empathetic care.”
Peters’ law will ensure Public Safety Answering Points are in compliance with the Community Emergency Services and Support Act – which connects 911 callers with behavioral health crisis care when appropriate. PSAPs are 24/7 call centers, often operated by local government or law enforcement, designed to receive 911 calls and route them to the appropriate emergency services – serving as a primary first-point-of-reception for emergency calls.
Through the law, PSAPs will screen specific types of calls and follow approved protocols under Illinois law to identify callers who are experiencing a behavioral health crisis and refer them for a behavioral health response. The law will work to enhance safety, reduce unnecessary uses of force and improve crisis diversion by utilizing data-driven solutions for filling gaps in service. Additionally, the law will require training for Illinois State Police cadets to include an overview of the Community Emergency Services and Support Act.
“Early intervention saves lives, and our residents deserve the appropriate response when they are faced with a mental health emergency, not further trauma or harm,” added Peters.
Senate Bill 3798 was signed into law Friday and goes into effect Jan. 1.
