SPRINGFIELD — State Senator Robert Peters’ measure that would allow for quicker and more accurate screenings of mental health crises during emergency calls, ensuring those in need receive dedicated trauma-informed care, is heading to the governor.
“Our residents deserve compassionate, informed, professional care when faced with a mental health emergency – especially at a time when mental health is experiencing a global decline,” said Peters (D-Chicago). “Specialized response teams are highly skilled in de-escalation tactics, reducing the chance of both police and civilian violence. Point blank: early intervention saves lives, and that is why we must carry this bill over the finish line.”
Peters’ measure would ensure Public Safety Answering Points are in compliance with the Community Emergency Services and Support Act – which connects 911 callers with behavioral health crisis care when appropriate. PSAPs are 24/7 call centers, often operated by local government or law enforcement, designed to receive 911 calls and route them to the appropriate emergency services – serving as a primary first-point-of-reception for emergency calls.
Through the bill, PSAPs would screen specific types of calls and follow approved protocols under Illinois law to identify callers who are experiencing a behavioral health crisis and refer them for a behavioral health response. The bill would work to enhance safety, reduce unnecessary uses of force and improve crisis diversion by utilizing data-driven solutions for filling gaps in service. Additionally, the measure would require training for Illinois State Police cadets to include an overview of the Community Emergency Services and Support Act.
“This proposal would directly improve resident safety while reducing the risk for re-traumatization during a mental health crisis, prioritizing trauma-informed, empathetic care,” added Peters.
Senate Bill 3798 passed both chambers and heads to the governor for further consideration.
